Refund policy

Return & Exchange Policy

We do not offer returns or refunds. We only offer exchanges for items that arrive damaged or defective, and only if you contact us within 7 days of receiving your order.

Damages and issues

Please inspect your order upon reception. If the item is defective, damaged, or you received the wrong item, contact us immediately at bestchoicestr4@gmail.com with your order number and photos of the damaged item, so we can evaluate the issue and arrange an exchange.

To be eligible for an exchange, your request must be made within 7 days of receiving your order. Items must be unused and in their original packaging, and you'll need to provide proof of purchase.

How exchanges work

Once your damage claim is approved, we'll provide instructions on how and where to send the item back, along with details for your replacement. Items sent back to us without first requesting an exchange will not be accepted.

Non-eligible items

We do not accept exchanges for items damaged due to misuse, normal wear and tear, or requests made after 7 days from delivery. We do not accept returns or exchanges on sale items or gift cards.

Contact

For any questions about damaged items or exchanges, contact us at bestchoicestr4@gmail.com.